Support

At Shotz Casino, we believe that exceptional customer support is essential to creating an enjoyable gaming experience. Our friendly support team is always ready to help you—whether you have questions about your account, need assistance with transactions, or require guidance navigating your favorite games.

Convenient Support Options, 24/7

To ensure you never feel stranded, we've made sure our support is available around the clock. Here are the easy ways to reach us whenever you need help:

Live Chat : For immediate assistance, our live chat support connects you directly with a knowledgeable team member within seconds. It's ideal for instant answers and quick solutions.
Email Support : Prefer emailing your inquiry? You can contact us at support@shotz.com . Typically, we'll get back to you within a few hours, making sure your issue is addressed thoroughly and promptly.

Quick Answers at Your Fingertips

Sometimes, the fastest solution is just a click away. Our comprehensive FAQ section is full of answers to the most commonly asked questions—from managing your account and deposit methods such as Bitcoin, Ethereum, Visa, MasterCard, Neteller, Skrill, PaySafeCard, and Rapid Transfer, to details on claiming your €500 Welcome Bonus with 200 Free Spins. It's the quickest way to get the information you need, whenever you need it.

Expert Help from Our Dedicated Team

Rest assured, the Shotz Casino support staff is trained, knowledgeable, and committed to resolving your queries efficiently. Whether you’re spinning reels on popular slots like Wolf Gold Slots, exploring the rewarding Ultimate Golden Dragon Inferno Slots, or simply need clarity on your account details, our team is here to make your gaming experience smooth and hassle-free.

We’re here to support you every step of the way, ensuring you always feel comfortable and confident playing at Shotz Casino.